pcsoPrivacy Policy
This page describes what we collect when you use pcso and how we keep that data protected. Our commitment is to handle your information transparently, securely, and in compliance with applicable data-protection law in your jurisdiction.
We at pcso collect personal information only to operate our platform, process your account, handle deposits and withdrawals via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers (mobile banking, local payment, online payment, e-wallet), and provide customer support. This policy sets out exactly what we do, how long we keep your data, and what rights you have.
Our pcso privacy practices reflect our commitment to your security and control over your own information.
What Data We Collect on pcso
When you register an account on our pcso platform, we collect your email address, full name, date of birth, phone number, and a secure password. We also request your government-issued ID number during registration. These details are required to verify your identity and comply with anti-money-laundering regulations.
During your first deposit on pcso, we ask for address proof—a utility bill, bank statement, or similar document. We also collect the name on your payment method (e.g., the name on your DANA or e-wallet account, or the name linked to your mobile banking, local payment, online payment, or e-wallet virtual account). This information helps us match deposits to your account and prevent fraud.
Our pcso servers log your login activity, IP address, device type, and browser information each time you access your account. We also record your game activity—stakes placed, outcomes, timestamps—to maintain session history and help resolve disputes. Payment transaction details (amount, method, date, status) are stored in our pcso database.
How We Use Your Information
We use the data we collect on pcso for the following purposes:
- Account operation: We verify your identity, enable you to log in, and maintain your account profile and balance.
- Payment processing: We use your payment details to process deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment.
- Regulatory compliance: We check your identity against anti-money-laundering and sanctions lists as required by applicable law in your jurisdiction.
- Customer support: We use your contact information to answer questions, resolve account issues, and respond to disputes.
- Fraud prevention: We analyse your activity to detect and prevent unauthorized access, duplicate accounts, and payment fraud on pcso.
- Platform improvement: We review aggregated, anonymized gameplay data to improve game performance, fix bugs, and enhance user experience on pcso.
Data Sharing and Third Parties
Our pcso platform works with third-party processors who handle specific tasks on our behalf. Your payment data is shared with e-wallet providers (online payment, e-wallet, mobile banking, local payment, online payment) and banks (e-wallet, mobile banking, local payment, online payment) only to process your deposits and withdrawals. We also share anonymized gameplay metrics with our game suppliers to improve game mechanics and fairness.
We may share personal information with law enforcement or regulatory authorities if required by law or court order. We do not sell or rent your data to third parties for marketing purposes.
Your Rights and Our Practices on pcso
You have the right to access, correct, or delete your personal information on pcso. You can update your profile details (name, email, phone) anytime in your account settings. If you wish to request a download of all your pcso data or request deletion of your account, contact our support team.
Our pcso platform uses cookies and similar technologies to remember your login session and analyse user behaviour. Your browser can accept or reject cookies—if you disable cookies, some pcso features may not work properly. We do not use cookies to track you across other websites.
We at pcso believe your data security is paramount. All personal information is encrypted in transit and at rest on our servers.
Data Retention and Security
We retain your account information on pcso for as long as your account is active. After you close your account, we keep personal data for a minimum of five years to comply with anti-money-laundering regulations. Game histories and transaction records are retained for the same period to resolve potential disputes.
Our pcso infrastructure uses industry-standard encryption (TLS/SSL) to protect data in transit. Our servers sit in secure data centres with restricted physical access, intrusion detection, and regular security audits. We also enforce strong passwords, two-factor authentication (2FA), and IP whitelisting to prevent unauthorized account access.
Regional and Jurisdiction Considerations
Our pcso servers may be located outside your jurisdiction (e.g., if you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your data may be processed in another country). By using our pcso platform, you consent to this data transfer. We comply with applicable data-protection law in your jurisdiction to the extent required by local regulation.
We do not offer our services in jurisdictions where online gaming is prohibited by law. Users are responsible for verifying that their access and use of pcso comply with their own jurisdiction's regulations.
Contact pcso
If you have questions about our pcso privacy practices, wish to access or delete your data, or believe we have misused your information, please contact our support team through your account dashboard or the help section in our mobile app.
This privacy policy was last updated on 2026-05-30 and may be revised anytime. We will notify you of material changes by posting the updated policy on our pcso platform.